Frequently Asked Questions
What are our opening hours?
The office is manned from Monday to Friday, 9am until 5pm
We do not open on bank holidays.
What is Incontinence?
Incontinence can be described as the uncontrolled leakage of urine and/or faeces. It can be classed as mild, moderate or severe. Urinary and faecal incontinence can occur alone or in conjunction with each other.
Is incontinence common?
It may be a comfort to know you are not alone – millions of people worldwide suffer from incontinence. It often goes unreported because sufferers feel too embarrassed to seek help. It is likely that the actual numbers of people who live with incontinence are much higher than actually reported.
With the right information and support and use of the right incontinence pads, pants, aids and products, designed to meet your own specific needs, for both sexes, you can take active steps to manage your incontinence effectively.
What causes incontinence?
There are a variety of reasons why you may experience bladder weakness or faecal incontinence. If you feel that you may be suffering with any of the following problems, please consult a professional for advice:
- Weakened pelvic floor muscles
- Birth defect
- Nerve damage
- Other – could be surgery, medications or an over-sensitive bladder
What are the benefits of disposable incontinence pads?
The main benefits are that they can be thrown away after usage and are therefore extremely hygienic and convenient. This means that it is easy to carry products around with you so you can change them when needed. Used incontinence pads should always be disposed of hygienically and never flushed down a toilet
What are the benefits of washable incontinence products?
There are a number of benefits of washable incontinence products, primarily they are more economical over time and environmentally friendly that disposables. They can also be easier to store and look and feel similar to normal underwear.
How do most disposable incontinence pads work, how are they able to absorb so much?
All our disposable pads contain super absorbants (SAP) which absorb urine and lock it inside, so you are kept dry. It is the amount of SAP contained within a product which determines how much it can absorb, not the product’s physical size.